Terms of service
Welcome to Metalmotion. These Terms and Conditions ("Terms") govern your access to
and use of our website, products, and services. By visiting our website or making a
purchase, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, please refrain from using our website or
services.
-
Definitions
● “We,” “Us,” “Our” – refers to Metalmotion
● “You,” “User,” “Customer” – refers to the user accessing our site or purchasing
products
● “Website” – refers to Metalmotion’s official website -
Eligibility
By using our website, you confirm that you are at least 18 years old or using it under the
supervision of a parent or legal guardian. We reserve the right to refuse service, terminate
accounts, or cancel orders at our discretion.
- Products & Services
We deal in diecast models and collectible products. All product descriptions, images,
prices, and availability are subject to change without notice. While we strive for accuracy, we
do not guarantee that all information is error-free. - Pricing & Payments
● All prices are listed in INR (₹) and include applicable taxes unless stated otherwise
● Payments are processed through secure third-party gateways
● By placing an order, you authorize us to charge the full order amount to your selected
payment method - Shipping Policy
● We currently ship across India
● Processing Time: 1–3 business days
● Delivery Time: 5–10 business days (may vary by location)
● Shipping charges will be displayed at checkout - Replacement Policy (Important)
● All products are non-returnable
● We only provide replacement (no refunds) under the following conditions:
○ Product is damaged, defective, or incorrect
○ Request is raised within 7 days of delivery
○ Mandatory unboxing video proof is provided
❌ Replacement will not be accepted for:
● No video proof
● Change of mind
● Minor packaging damage
● Used or tampered products
- Order Cancellations
Orders can be cancelled within 24 hours of placing the order, provided they have not been
processed or shipped. Once processed, cancellation is not possible.
- Intellectual Property
All content on our website—including text, images, logos, and designs—is the property of
Metalmotion and is protected under applicable copyright and trademark laws.
Unauthorized use, reproduction, or distribution is strictly prohibited. - User Conduct
By using our website, you agree not to:
● Engage in unlawful activities
● Disrupt website functionality or security
● Upload harmful or malicious content
● Provide false or misleading informationViolation may result in account suspension or legal action - Privacy Policy
We collect necessary customer information such as name, address, contact details, and
payment information to process orders and improve user experience.
We follow standard security practices and do not sell personal data to third parties.
- Disclaimer of Warranties
All products are provided on an “as is” and “as available” basis. We do not guarantee
uninterrupted or error-free service and are not responsible for inaccuracies beyond our
control.
- Limitation of Liability
Metalmotion shall not be liable for:
● Indirect or consequential losses
● Loss of profits, revenue, or data
● Delays beyond our control
Our total liability is limited to the amount paid for the product.
- Governing Law
These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction
of courts in Haryana.
- Amendments to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the
website constitutes acceptance of the updated Terms. - Contact Information
For any queries, please contact us:
Metalmotion
Haryana, India
Email: supportmetalmotion@gmail.com
16. Consumer Rights
These Terms comply with the Consumer Protection Act, 2019. Your statutory rights under
Indian law remain unaffected.
Here’s your rewritten Privacy Policy tailored for Metalmotion (Haryana) with clean,
professional language and corrected context �